NAA 2024 Annual Year in Review

modern apartment exterior with "Annual Year in Review" overlaid

May 13, 2025

Bob Pinnegar, CAE
NAA President & CEO

A Note from Bob Pinnegar, NAA President & CEO

Dear NAA Members,

Thanks to your diligent efforts, the past year was another record one for our association. The accomplishments listed throughout this report underscore the powerful impact of our work together. From tangible advocacy wins – including stopping federal rent control – to expanded professional programming and so much more, your membership investment is returning a stronger, more resilient rental housing industry.

There’s no doubt that the challenges we face – from elevated operating costs, especially insurance, to adverse policy battles – continue to have an impact. Nevertheless, the industry’s outlook remains strong because of our successes and the enduring fact that the work of housing providers to balance the business of housing with the humanity of home has never been as important as it is today.

Our industry and association are stronger because of you. The work that each of you do matters. We look forward to a continued partnership with you on advocacy, education and accomplishment in the year ahead.

Best,

Bob Pinnegar
NAA President & CEO

Highlights

NAA is dedicated to elevating the entire industry and ensuring a prosperous future for our members.

Product Offerings

Income/Expense IQ

500+ companies submitting financial data for benchmarking

Click & Lease

More than 3,500 jurisdictions reviewed as part of the locality project

46 new forms created

9.5+ million units using Click & Lease

Events & Networking

NAAEI

50+ hours of education across online and in-person event

Apartmentalize

Introduced a new learning format, four “Fishbowl” sessions.

Featured new Affinity Pavilion to showcase six industry affinity groups.

Maintenance Legends

1,500+ Nominations

36,000+ Votes in its Inaugural Year

NAA Affiliates

59 in-market affiliate visits: assisting with strategic planning, board orientations, installations and conference trade shows.

Advocacy & Legal

Successfully defended the industry against federal regulatory actions, preventing $29 billion* in income loss by fighting federal rent control under Biden administration’s “Renters Bill of Rights” proposal

See the Industry's Latest Regulatory Wins

250+ Key Contacts Established in Congress
$678,000+ Invested across the country through the Housing Affordability Program
9 Approved Applications for the revamped Legal Advocacy Program
Launched more Member-focused Legal Resources via Legal View newsletter and podcast episodes on the NAA Apartmentcast

NAA Legal View

The NAA Apartmentcast

*Sources: NAA, CoStar Group, Hanson, A. and Brannon, I. Modeling the Impacts of Rent Control (2024).

Education

5,988 students trained in NAAEI credentials through affiliates, workforce development, university programs and online courses
Launched updated CAM and CAPS content