In our sixth installment of “Profiles in Success,” a series where NAA talks to successful apartment professionals to learn how they got to where they are, who inspired them and what their biggest challenge was, we visit with a legendary industry…
While technology is an important tool in communicating with residents, personal touch is still important. Here are some ways to reach your residents, even if they are buried in their phones.In the hospital business, the patient journey has become…
Freakonomics examined Why Rent Control Doesn’t Work in its latest podcast episode.
One of the guests, Professor Vicki Been from NYU’s Furman Center said that rental housing owners, whether small or large, are often left out of public discussions…
Go beyond providing information about the apartment homes and community.We’re heading into the high season now. This is a time when we typically get plenty of leads, so I thought I’d take time this month to talk about how marketing can help during…
In April of his final year in office, President Lyndon B. Johnson signed the Civil Rights Act of 1968, containing within this landmark legislation was Title VIII, better known as the Fair Housing Act. He had been a strong supporter of this…
The promise of 5G inspires all kinds of possibilities, from driverless cars that can respond instantaneously to traffic changes, or even surgeons operating remotely, via a video feed and robotics, on a patient half a world away. For apartments, the…
The Internal Revenue Service (IRS) on April 3 issued guidance that coordinates the general public use requirements for multifamily housing bonds with those of the Low-Income Housing Tax Credit (LIHTC).The guidance will enable LIHTC…
Oregon’s newly adopted state-wide rent control law has opened up Pandora’s box, and threats to the industry abound. For example, housing affordability challenges in the nation’s cities are driving conversations about the return of rent control to…
Pet screening processes account for residents who acquire pets after move-in.It is widely believed that one of the most common pet-related challenges for community management teams is assistance animals and the potential fraud surrounding them.…
Apartment communities have the nonstop, continual mission to keep residents pleased with their living experience. While much effort is dedicated to that pursuit, there is another group that must be made happy — your investors.The quest to keep…