units July 2026
the Magazine of the National Apartment Association
Centralization: How Property Managers Optimize Operations
Bundling tasks saves time, money, space and labor, while offering new career pathways.
In the not-too-distant past, many communities placed a leasing office in or near a lobby so leasing agents could easily help prospective residents and residents.…
FEATURES
Culture, care models, consolidation and cognitive health redefine the sector.
The senior housing industry is undergoing one of the most significant periods of transformation in its history. After…
Developing and building new housing of any type is regulated by zoning, which plays an even bigger role in the supply and location of multifamily housing communities.
Working through a zoning…
The National Apartment Association’s Excellence Awards (The Excels) celebrate the dedication, leadership and community impact that define success in rental housing. With categories…
IN THIS ISSUE
The Big Picture
The U.S. Department of Justice (DOJ) is shining a light on its enforcement stance on the use of software, artificial intelligence (AI) and algorithmic tools in setting prices.…
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The Big Picture
On May 22, the U.S. Department of Housing and Urban Development (HUD) issued Enforcement Guidance – Assessing Requests for the Use of an Animal as a Reasonable Accommodation…
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The Big Picture
The 2026 Economic Report of the President (ERP), released on April 13, 2026, by the Council of Economic Advisers (CEA), sets objectives that match many of the National Apartment…
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Kelli Jo Norris • Chief Executive Officer • Goodman Real Estate • Seattle
Goodman Real Estate (GRE) has announced a strategic…
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A movement to foster resilience, spark meaningful conversations and equip rental housing professionals with tools to create environments where everyone can flourish.
Mental Health Awareness…
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More than a quarter of operating expenses are attributed to vendor spending.
With inflation still a challenge and energy prices rising, multifamily housing operator costs remain 40% higher than…
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Q: I’m a new property owner, and to save money, I am doing my own rehab, painting and cleaning work. My problem is painting. When I’m doing it, it seems to take so long, it’s tedious and I get paint…
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Bonnie Smetzer, Executive Vice President of Business Development at Asset Living, is halfway through her term as 2026 Secretary of the National Apartment Association’s (NAA) Board of Directors. A…
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