Industry Insider

A weekly newsletter of noteworthy articles pertaining to our industry.

Survey Says…Nothing! Rental Housing Metrics No One’s Questioning

Chase outcomes, not metrics.

Introverted Leadership in Property Management: Quiet Power, Purposeful Impact!

Leaders finding soft-skill comfort zones.

Wealthy Renters Also Benefit from Rent-Stabilized New York City Apartments

New analysis shows New York City's high earners are benefiting from rent-stabilized apartments and are finding discounts compared to market-rate counterparts.

Fixing for Profit: Move Your Bottom Line Through Maintenance

Tools and technology make all the difference for technicians

Beyond the Title: Reexamining What True Leadership Means

Leadership traits to follow as careers grow.

AI-Powered Debt Collections: Future of Recovery for Managers and Owners

Introducing technology to help with bad debt collections.

A Practical AI Playbook for Protecting Data, Reputation and Sanity

Trusting data as it accumulates.

Wired for Experience: Designing Communities People 'Feel' Before They Lease

Experiencing the rental housing industry.

What The New Housing Law Means For The Rental Industry

By NAA Policy Team |

Learn more about key provisions in the law and what comes next.

Test, Prove, Scale: How to Run a Smart AI Pilot

Avoid losing personal connections when setting out with AI.