Challenges & Prizes
Leadership & Support Services MONDAY | April 20
Take a photo or create a video about your leadership/support services team or professional and why they make your company awesome. In a caption, let us know how they nurture your talents, build up their team and how they serve the staff and the community in the best way possible.
Prize: Lodging Travel Voucher worth $550
Maintenance & Service Professionals TUESDAY | April 21
Take a photo or make a video of your favorite maintenance/service professionals in action on the job. In a caption, tell us why they’re a valuable member of your team.
Prize: Gift card to Outdoor Gear Store worth $375
Apartment Onsite Teams Day WEDNESDAY | April 22
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Take a photo or create a video of your onsite team being awesome on the job. In a caption, tell us about your team and what they mean to you and your property.
Prize: Team Outing worth $750
Super Supplier Collaborator THURSDAY | April 23
Take a photo or create a video of your favorite supplier collaborator (point of contact/individual). Tell us about how they help your property, whether that’s making your onsite team’s day easier, interacting with residents and staff with a positive disposition or how they’re just invaluable to your operation.
Prize: Team Outing worth $325
Why I Love My RPM Career FRIDAY | April 24
Take a selfie or create a video at your property that shows how much you love your RPM Career. Tell us about how you came to the residential property management industry and why it works for you.
Prize: Flight Travel Voucher worth $525
Leadership/Support Services Monday
Winner: Cindy Kemp
Cindy Kemp started as a Property Manager with a big vision and an even bigger heart. Today, she's Vice President of Operations for all of Texas, and every step of that journey was earned.
Cindy doesn't just build teams. She builds people. She's cultivated a culture where collaboration is the standard, goals are shared, and no win goes uncelebrated. If you've ever landed on her legendary "Good News Gravy Train" email chain, you know exactly what I mean.
She has never stopped growing or giving back, staying active in her local association and recently graduating from the Leadership Lyceum. Cindy nurtures talent by believing in people before they believe in themselves. She leads by example every single day. That's not just leadership, that's legacy. I'm so proud to nominate Cindy Kemp. She doesn't just make our company awesome. She makes the people in it better.
Maintenance/Service Professionals Tuesday
Winner: Keith Mote
Keith and I go way back — all the way to my very first manager role, where he was my maintenance supervisor. From the start, I knew I could count on him. Years later, that hasn’t changed.
Keith is the definition of reliable. No matter the challenge, he shows up ready to figure it out, get it done right, and support the team every step of the way. His knowledge, work ethic, and steady presence keep everything running smoothly behind the scenes.
But what really makes Keith invaluable is how much he cares — about the work, the team, and our residents. He doesn’t just fix problems, he takes pride in creating a community people are proud to call home.
Apartment Onsite Teams Day Wednesday
Winner: Lakeside Landing
Not all heroes wear capes… some carry keys, answer work orders, lease apartments, and still find time to make each other laugh.
Felicia, Corey, Adam, Lizzy & Jalin—this team is the heart of Lakeside Landing. We’re more than coworkers, we’re family. Every day, we show up ready to support one another, take on challenges, and keep our community running strong. Whether it’s answering calls, completing work orders, touring future residents, or handling the unexpected, we do it together—with positive energy and plenty of laughs along the way.
We truly enjoy working side by side, celebrating the small wins, and turning even the busiest days into something fun and memorable. There’s a genuine bond here that goes beyond the job, and it shows in everything we do. Lakeside wouldn’t be what it is without this incredible team.
Super Supplier Collaborator Thursday
Winner: Real Floors
Ross Dugan of Real Floors exemplifies excellence in supplier partnership. Known for his expertise in carpet installation, he consistently delivers fast, reliable solutions with professionalism and precision. His deep knowledge, paired with a friendly, service-driven approach, builds trust and ensures every project runs smoothly. No matter the time or challenge, Ross remains committed—connecting clients to the right resources and never leaving a need unmet.
Ross stands out for his unwavering dedication and results-driven mindset. Whether managing last-minute installations or sourcing discontinued flooring, he approaches every situation with urgency, creativity, and determination. He treats every client as a priority, instilling confidence and consistently exceeding expectations. His impact on The Debra MetroWest team is undeniable. Ross is more than a supplier—he is a trusted partner whose integrity, reliability, and exceptional service make him truly deserving of top award recognition.
Why I Love My RPM Career Friday
Winner: Malcolm X. Allen
I didn’t start out knowing residential property management would be my long term path, but once I stepped into the industry, it clicked immediately. The fast pace, the people, and the constant variety pulled me in right away. No two days are ever the same, and that’s what keeps it exciting.
What I love most is the impact. We’re not just leasing apartments, we’re creating experiences, building communities, and helping people find a place they call home. That responsibility means something.
This career has also given me the opportunity to grow beyond onsite operations into training and developing teams across multiple communities. Being able to coach others, drive performance, and see teams succeed is what makes it truly rewarding.
RPM challenges you, pushes you to grow, and gives you the chance to make a real difference every single day. That’s why I love it.
