Education

Innovative learning formats and open spaces help you customize your experience to your needs and interests.

Apartmentalize 2025 Learning Opportunities

General Sessions

Hear from three accomplished general session speakers who will inspire, motivate and entertain you with stories from outside of the industry.

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Jay Shetty

Wednesday General Session Speaker

Global bestselling author, award-winning podcast host of On Purpose, Chief Purpose Officer of Calm, and purpose-driven entrepreneur.

Jay Shetty, a global bestselling author, award-winning podcast host of On Purpose, and purpose-driven entrepreneur, has made an indelible impact on hearts and minds worldwide. With an astounding following of over 50 million across social media platforms, Jay possesses a talent for making purpose and ancient wisdom not only relatable but also practical and easily accessible. His journey of transformation and inspiration has touched the lives of millions across the globe.

Born in London, Jay Shetty embarked on a transformative journey as a Hindu monk before merging ancient wisdom with the digital world. His podcast, “On Purpose with Jay Shetty”, tops the charts as the world's leading Health and Wellness podcast with over 35 million monthly downloads and features influential guests such as President Joe Biden, Oprah, Selena Gomez, Kim Kardashian, Tom Holland, and Kobe Bryant. Jay's books, "Think Like A Monk" and "8 Rules of Love," offer profound insights and have topped bestseller lists. To bring these enlightening teachings from "8 Rules of Love" to life, Jay embarked on his first-ever worldwide tour, “Jay Shetty: Love Rules.” Jay's pandemic initiatives and charitable work have made a significant impact. In 2020, he joined forces with Give India, raising over $5 million in just 24 hours, and assisted over 800 students in obtaining educational programming for a year through Pencils of Promise, which led to him being awarded Philanthropist of the Year by Pencils of Promise. Continuing his mission to empower and inspire, Jay co-founded House of 1212—a purpose-driven talent agency representing the world's most influential creators, thought leaders, and innovators. In June 2023, Jay and his wife Radhi Devlukia launched Juni, an adaptogenic sparkling tea - a simple way to make wellness part of your daily routine. Jay has been featured in publications such as Vogue, The New York Times, Harper’s Bazaar, Vanity Fair, Men’s Health, and The Wall Street Journal. Additionally, he has made appearances on The Late Show with Stephen Colbert, TODAY Show, Good Morning America, The Drew Barrymore Show, and Nightline. Jay's mission extends to coaching as the founder of the Jay Shetty Certification School, speaking engagements on behalf of powerhouses like Google, Microsoft, Netflix, HSBC, and online courses. He resides in Los Angeles with his wife, Radhi Devlukia-Shetty, as they continue on their shared mission of spreading love, purpose and positive transformation globally.

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Kevin Brown

Thursday General Session Speaker

Motivational Speaker & Author

Kevin Brown’s unconventional path to business and personal success has taught him that winning in business and in life requires anything but conventional thinking.  He grew up in Muskegon, Michigan where his blue-collar roots taught him the value of hard work and determination. With a streetwise aptitude and a never quit attitude, he worked his way from the front lines in business to the executive boardroom.

Kevin understands what drives organizational excellence and customer loyalty. He knows first-hand how great brands think, feel and act. He is a branding and culture expert with a 30+ year career in franchise development. He spent the last 20 years of his corporate career as part of a leadership team that helped transform SERVPRO® from a little-known family business into the #1 franchise in their industry with annual revenues exceeding $2 billion dollars. Since 2016, he has traveled the world pursuing a mission to share The HERO Effect® message with as many people and organizations as possible.

The HERO Effect® is a simple philosophy that separates world-class organizations and high-performance people from everybody else. Kevin is passionate about helping people expand their vision, develop their potential, and grow their results. And, as the father of a child with autism he knows firsthand how the principles of true success reach beyond the boardroom and into the lives of real people facing the challenges of everyday life.

As a highly sought-after keynote speaker, Kevin has had the privilege of speaking to a wide variety of organizations including American Express, Delta Airlines, PayPal, ExxonMobil, Nationwide, H&R Block, Sprint, Ernst & Young, Million Dollar Round Table, Merck, Booz Allen Hamilton, and many more.

Kevin is the bestselling author of The Hero Effect® (2017/2019). In his second book, Unleashing Your Hero (Harper Collins Leadership/Nov 2021), Kevin shares how the heroes who transformed his life are people just like you. People who were willing to use their gifts and abilities to serve others at a high level. This book is a guide to help everyday people discover and unleash their hero at work and in life.

Kevin has received numerous honors, including being named one of the ‘Top 30 Motivational Speakers in the world for 2024 according to Global Gurus’, one of the  ‘Top 10 Keynote Speakers of 2021’ by SpeakInc; one of the ‘Top 41 Motivational Speakers Who Can Energize Any Sales Team’ by ResourcefulSelling; among the ‘Top Customer Service Speakers’ by Eagles Talent Speakers Bureau; one of the ‘Best Keynote Speakers of 2019’ by NorthStar Meetings Group; and an elite and in-demand ‘Gold Star Speaker’ by GDA Speakers.

Kevin entertains, inspires, and challenges people to show up every day and make a positive difference at work and in life!

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Simone Biles

Friday General Session Speaker

Athlete and Advocate

Simone Biles is widely regarded as one of the greatest athletes of all time. The most decorated gymnast in history with 41 medals across World Championships and the Olympic Games, Biles holds the most World Championship medals (30) and gold medals (23) in gymnastics history. A three-time Olympian, her 11 Olympic medals and seven Olympic gold medals are the most by a U.S. gymnast. The three-time Laureus World Sportswoman of the Year and Associated Press Female Athlete of the Year, she has earned the rare distinction of having five skills named in her honor – The Biles – in the beam, floor (two), and vault (two) disciplines.

Biles’s extraordinary accomplishments have received widespread recognition, including the youngest recipient of the Presidential Medal of Freedom, TIME's 100 Most Influential People, Forbes' 30 Under 30, Ebony Power 100, People's Women Changing the World, USA Today's 100 Women of the Century, and CNN Heroes, among others. Her autobiography, Courage to Soar, was a New York Times bestseller and developed into an award-winning TV special on Lifetime while her Snap Originals series, Daring Simone Biles, received an NAACP Image Award. An ambassador for Friends of the Children, Biles utilizes her platform to help advocate for change and support initiatives that provide education and assistance for children and young adults associated with adoption, foster care, and overall wellness.

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Wednesday Sponsor:

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realpage logo

Thursday Sponsor:

 
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lowe's pro logo
 

Friday Sponsor:

 
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appfolio logo
 
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Education Sessions

Sponsored by:

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education session attendees

Choose from over 90 sessions throughout the conference spanning a multitude of topics including Maintenance, Operations, Leasing, Affordable Housing, Marketing, Leadership and Industry Trends. With over 250 industry experts, you'll find a solution for every day of the week!

The 2025 Education Session Schedule is now available. Please click here for the full schedule.

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Express Education

Express Education, our 30-minute interactive sessions, take place in a dedicated space in the NAA Exposition. Get great storytelling, answers to your questions and quick, understandable insights that are easy to apply.

Express Education Schedule

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Open Space Sessions

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open space sessions

This peer-to-peer learning experience is an opportunity to engage in creative conversations with fellow attendees who are passionate about the same issues and topics as you. Expert facilitators support small group discussions that explore a dedicated topic for each group, which you determine together.
 

Open Space Sessions Schedule

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Fishbowl Sessions

Fishbowl Sessions are meant to be more intimate, allowing for more active participation from all attendees, breaking down the separation between 'panelist' and 'audience. A chair is left open on the panel to allow for attendees to step into the conversation.
 

Fishbowl Session Schedule

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fishbowl session 2024