Industry Insider
A weekly newsletter of noteworthy articles pertaining to our industry.
NAA's Apartmentcast Offers Federal Regulatory and Legislative Update
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In NAA's newest episode of The Apartmentcast, we sit down with NAA’s AVP of Housing Policy & Regulatory Affairs Nicole Upano, and Jodie Anderson, Director, Federal Legislative Affairs for NAA, for an update on federal regulation and legislative affecting rental housing. For those…
Fourth Straight Month of Rent Declines
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Rent growth continues to be in negative territory. The December 2023 Apartment List National Rent Report marks four straight months of declines with median rent falling 0.9%. Year-over-year rent growth is also negative, down 1.1%. This is in stark contrast to the peak rent growth of 18% seen during…
The 411 on the ROI of Preventive Maintenance
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On the surface, preventive maintenance (PM) seems like a must-have, clear-cut solution for rental housing communities. Who wouldn’t want to extend the life of products throughout a property by regularly replacing filters and scheduling additional routine updates that help lengthen their lifespan?…
Involving Maintenance in the Customer Journey
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After move-in, maintenance associates are the primary points of contact for residents. So, why do maintenance teams only receive customer service training as a reaction to negative reviews while office teams receive ongoing support.
By taking a collaborative approach to reputation management…
Resident Screening in Multifamily Housing
By Lauren Shelton | | Updated
Resident screening is a topic at the forefront of the rental housing market. The White House Blueprint for a Renters Bill of Rights, released in January 2023, names it as a primary component in addressing housing discrimination and exclusion. Previous U.S. Department of Housing and Urban and…
Midwest Region Most Popular Among Renters
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Renters are putting their feelers out to place down roots in the Midwest. According to the November Rental Activity Report from RentCafe, Minneapolis is the most sought-after city. Detroit was third, Cincinnati was fourth and Kansas City was 10th on the list.
Minneapolis finally broke through after…
Every Dollar Counts
By Andrew Ruhland | | Updated
One of the most important responsibilities in property management is establishing a budget for the coming year. However, for key decision-makers, it is also one of the most difficult.
According to NAA/IREM data, taxes and insurance account for 32% of most budgets, followed by 26% reserved…
Recruiting and Retention in Affordable Housing
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The tides of the talent pool for affordable housing are changing. Onsite associates are working with less, but expected to do more, and keeping teams motivated has never been more pivotal to community success than it is today.
Panelists of a 2023 Apartmentalize session about…
WinnCompanies Awards Scholarships, Increases M/WBE Support
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WinnCompanies and its property management firm WinnResidential are giving back to the local community. Earlier this year it was announced that $70,000 in scholarships was awarded to 59 residents of WinnResidential communities as well as 11 company dependents.
“The WinningEdge Scholarship program…
NAA Apartmentcast Highlights Industry Careers
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The latest episode of NAA's Apartmentcast is here. Episode 9 is the first in an ongoing series supported by NAA’s NEXT GEN committee, highlighting apartment career journeys and career advice. This episode features NAA Board Member, NEXT GEN committee Chair and Region 9 RVP Katie Wrenn, Director of…