How to purchase the ESA and Accessible Design Toolkits

For further information on Emotional Support Animals and Accessible Design, see the following pages: ESA Operational ResourcesAccessible Design Operational ResourcesNew Fair Housing ResourcesFair Housing Main Page


To purchase the toolkits, please head to this link to the NAAEI store

Pricing is as follows:

  • Emotional Support Animal and Accessibility Toolkit Bundle
  • Retail Price: $250.00
  • Member Price: $150.00
  • NAA’s Accessible Design and Construction Toolkit eBook
  • Retail Price: $175.00
  • Member Price: $90.00
  • NAA’s Emotional Support Animal Toolkit: 2022 Edition eBook
  • Retail Price: $175.00
  • Member Price: $90.00

If you do not already have an account:

  • You must create an account to purchase the toolkits.
  • Click “Sign Up” on the Login Page. 
  • On the next page, you will be directed to create a username and password, and you must select the “Emotional Support Animal and Accessibility” User Group. Click the “Add Personal Information” button. (Step 1 image)
  • Another page will open. When prompted to select your company, use the drop down menu to select your local apartment association or select NAA as the default. Click the “Submit” button. (Step 2 image)
    • NOTE: Do not select anything in the “Assigned” drop down menu box. This will result in an error message. 
  • Please be patient with us as NAA staff must approve every account until we find a better long-term solution. Our goal is a less than 24-hour turnaround.

If you do have an existing account:

  • You should now have access to the “Emotional Support Animal and Accessibility” User Group to purchase the toolkits. 

Once you have been approved and logged in:

  • Navigate to the store from the Active Reader Page by clicking on the blue button titled, “Purchase Course Book Here”. (Step 3 image) or on the Store Page, click on the blue button titled, “Item Categories” (Step 4 image) and select “Emotional Support Animals/Accessibility Toolkits”. (Step 5 image)
  • A new page will open. (Step 6 image) You can buy either toolkit or the bundle at a special discounted rate, and your purchases will show up in the “Bookshelf” of your account immediately after purchase (see Step 3 image). 

When you purchase the toolkit(s), you have the ability to print a copy. The download function is disabled to limit sharing.

Please continue to use Nicole Upano as a resource for questions about the toolkits. If you have a question or concern related to the store or account access, please direct these inquiries to [email protected].


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