Independent Rental Owner Professional

Credential Program Synopsis

Whether you are a new or experienced independent rental owner, earning your IROP gives you an "insider's view" of professional property ownership and management practices.

IROP Program Review

IROP Program Review and Update

In June 2022, NAAEI evaluated its portfolio of credential programs and identified the Independent Rental Owner Professional (IROP) program as one to review for relevancy to the IRO audience, with regard to its impact in the industry. Starting in early 2023, NAAEI worked with stakeholders to review this program and identify the training needs of the IRO community. Part of this review also included a training needs survey that was sent to IROs in May 2023. Based on this review and continued stakeholder involvement, NAAEI will launch a new Independent Rental Owner focused educational program in 2024.  

As a culmination of this review, on November 15, the NAAEI Board of Directors voted to sunset the current IROP program in the following way: 

  • Individuals earning the credential prior to July 1, 2024, can continue to use the IROP designation.  

  • New applications for the program will be accepted until April 1, 2024. No new applications will be accepted after this date.   

  • Examinations will no longer be delivered after July 1, 2024.  

Any questions on the program and the changes outlined above can be directed to [email protected]

The NAAEI Board of Directors also voted for NAAEI to make a commitment to explore educational offerings to our IRO members by third quarter 2024 with the appropriate stakeholders. 

Effective April 1, 2024, the IROP program has been sunset. No new applications are being accepted for the program. 


Q: I am enrolled in the IROP program and have not completed my exam. What are my options?

A: The IROP Exam will be offered until July 1, 2024. You can log in to your My NAA Account, select the My Education Institute and schedule your exam there. 

Q: Will I still be listed on the NAAEI Credential Directory after the program is sunset?  

A: Yes, IROP earners will remain on the NAAEI Credential Directory following the transition.  

Q: I want to withdraw my enrollment in the IROP program. How do I do that? 

A: Submit your request to Veronica Johnson at [email protected].  

You'll learn about:

  • Key elements of successful rental unit ownership
  • Preparing and managing a budget
  • Planning taxes strategically
  • Establishing relationships with code department representatives
  • Protecting and insuring your investment
  • Increasing your property's energy efficiency to increase market value
  • Screening, hiring, and traning employees
  • Scheduling unit inspections for preventive maintenance
  • Establishing rental rates and marketing to find residents
  • Qualifying residents and complying with fair housing laws
  • Considering the important elements of an enforceable lease
  • Owner liability, rent collection, security deposits, and eviction
  • Developing turnkey rental unit preparation and resident move-in processes
  • Showing the rental unit and qualifying and screening prospective residents
  • Managing resident retention and terminating leases

IROP Completion Instructions

For more information about the Independent Rental Owner Professional program, contact NAAEI at (833) 86-MYNAA or your state or local affiliate.


Don't Forget to Claim Your Digital Badge!

Once you have earned the IROP credential, you will receive an email from ProExam Vault with an invitation to claim your Digital Badge, which allows you to market yourself as an apartment professional with valuable skills.

IROP Digital Badge

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