The first in a two-part series helping operators create more diverse—and successful—organizations. By Girish Gehani, COO, TrilogyThere are none among us who would deny that 2020 will be remembered as one of our country's most tumultuous years.…
Code noncompliance can lead to a host of monetary and reputational consequences for owners and operators. But it doesn’t have to be that way.By Stephen UrseryApartment owners and operators often dread the many building inspections that take place at…
U.S. Apartment MarketAlthough apartment fundamentals in the second quarter revealed the economic effects of the Coronavirus pandemic, solid demand during the third quarter signaled the beginning of a recovery. According to RealPage, national…
Focusing on diversity, equality and inclusion (DE&I) benefits everyone in an organization. In part two of the “Creating a More Diverse and Inclusive Apartment Industry” series dives into some DE&I-building initiatives that can be implemented…
Facing an exponential increase in deliveries, the industry attends to an additional challenge: the impact of package waste and the potential for significant fee increases.By Doug PikeThe increase in online shopping exacerbated by the COVID-19…
Personal Information Sales Opt-Out and Opt-In RightsUnder the California Consumer Privacy Act of 2018 (CCPA), beginning January 1, 2020, California residents have the right to opt-out of the sale of personal information about them or their household…
With so much resident and prospect information collected by operators, it’s critical to understand and comply with the laws regulating data privacy.By Paul WillisApartment operators collect volumes of personal information from residents and…
The year 2020 was unlike any other in modern history, marked not only by a global health crisis but social unrest, a contentious Presidential election and a recession that drew comparisons to the Great Depression. As the year came to a close,…
Securing apartment community networks involves more than just phishing tests.By Jeffrey KokAs onsite processes continue their rapid advance toward digital, multifamily housing organizations have increasingly focused on cybersecurity in recent years…
The pandemic will continue to shape amenity priorities well into the future.By Doug PikeWhen the Covid-19 pandemic first arrived, amenity closures were among the first direct actions taken by apartment communities. The months-long process of…