While bad turns and late deliveries can present different challenges, proper planning and communication can solve a lot of problems.Nothing can doom a student housing development like being late. If communities aren’t ready for residents within…
Improving retention requires providing new career paths for onsite professionals. Find out how organizations and staffers can create these roles.Kristi Fickert, NALP, Vice President, Marketing and Training, at 30 Lines, sees a big issue facing the…
In our next installment of Profiles in Success, a series where NAA talks to successful apartment professionals to learn how they got to where they are, we visit with the sole female on NAA's Board of Directors.Name: Ronda PuryearCompany: Management…
It appears California voters will once again determine the fate of rent control at the ballot box next year, with larger implications for housing laws across the country.Rent control advocates in the Golden State announced last week that they had…
Apartment operators are looking for ways to bring residents together and save money with their remodels.When you’re planning a renovation, it’s necessary to remember what’s important.“Repositions can become a cap-ex grab bag if you aren’t careful,”…
In today’s apartment landscape, let it never be said that apartment operators lack access to data.Whether it’s a community’s own data, revenue management data, marketing data or market surveys of competing communities, or metro area/submarket…
Coworking is all the rage, but these other amenities and services can boost retention.When it comes to designing amenity spaces, Greg West, President and Chief Executive Officer of ZOM Living, thinks apartment developers can lose focus on the basics…
On December 12, NAA’s Executive Committee sat down with Representative Steve Stivers (R-OH-15) to discuss leading policy concerns of the apartment industry including resident screening, housing affordability, Section 8 reform, flood…
Here are some ways to make the holidays special for your residents.1. Resident Wrapping StationOffer your residents the convenience of easy gift wrapping during the busy holiday season. Provide a variety of holiday wrapping paper, gift bags, tags,…
The packages are coming, if they haven’t arrived already. Here is what you need to do to get ready.The holiday season is here, and property management teams are scrambling to handle the craziness that accompanies it. From the countless resident…