What traits define an exemplary property manager?
Christine Ann Jubelt, Ph.D., Co-Founder of APM services, evaluated 23 core competencies, including honesty, efficiency, approachability and financial acumen, and came up with three that property…
Adding these features can increase retention and raise rents.
Value-add is hot.
At this point in the cycle, it is harder to make money building or buying pristine, core apartments. But if you can add value through renovation—taking an…
Facing an affordability crisis that has been exacerbated by an inadequate supply of rental housing, a growing number of state and local governments have started to explore rent regulation legislation. Regrettably, many of the elected officials…
We call them “those residents” — the people who truly appreciate when our staff goes the extra mile for them, who wouldn’t want to live anywhere else. And after 11 years in this industry, I’ve known many of them.
I have a master’s degree in…
Employee engagement is not enough. Team members need to be on the same page. Find out how to make that happen.
A lot of companies strive for employee engagement, but that alone does not guarantee success, writes Gordon Tredgold for Inc.
In…
Property management firms are turning to training, among other solutions, to help fill the gap.
At this point, we all know what happened to residential construction jobs in 2007 and 2008.
From April 2006 to January 2011 the construction…
The PAC Ambassadors are a group of passionate industry advocates who put the “FUN” in fundraising for NAAPAC. Appointed by the NAA Board of Directors from among the NAA’s ten regions, they are Affiliate Executives, Asset Managers, Directors,…
Although the national apartment market was stagnant during the end of 2016 and beginning of 2017, market fundamentals improved during the second quarter. A tight for-sale housing market, combined with slowing apartment construction activity and…
New NAA/NMHC charts are now available to help property owners and managers make better decisions about familial status policies.
The four charts provide a decision tree and a list of do’s and don’ts covering familial status and:
Swimming…
The apartment housing industry loves animals and many of us have our own. Our owners and operators also understand that disabled persons sometimes require the assistance of animals for emotional support. However, some residents may use fee-for-…