My career in residential property management (RPM) started at Virginia Tech, where I was working toward my bachelor’s degree in property management with a minor in leadership. Although a relatively small program when compared to the university’s top…
The flood of new development is creating challenges for apartment management firms to find and retain onsite talent. Developers delivered 15,522 apartment homes in Dallas last year and another 24,639 are expected to come online this year,…
By encouraging residents to recruit their friends and nurturing onsite friendships, managers can boost return and ROI.  There is a way to increase rents $200, and it does not involve buying stainless-steel appliances, putting in quartz…
To keep the NAA Network informed concerning the impact of Hurricanes Harvey and Irma on affiliates, members and residents in and around the Gulf Coast and southern Florida, following are statements, resources and updates as they have been provided…
On August 14, the Seattle City Council passed the Fair Chance Housing ordinance, which prohibits most owners and operators of rental housing in the city from using criminal record screening to evaluate a prospective resident. The law specifically…
When natural disasters strike, whether it’s in your own backyard or across the country, it gets many people thinking of their own emergency plans. Would your employees know what to do in—and after—an emergency situation? September is National…
I began my career in retail sales, designing and building custom frames for customers. My experiences, although in an entirely different industry, helped me find my passion for working with people and designing solutions to fit their needs — and…
With access to real-time, site-level information, many owners and joint venture partners won’t hesitate to call community managers if they have a question about performance. Find out how some management firms are using relationship building to…
Follow these five steps and your community will be ready for cold weather. After the heat of summer is over, it is important to get ready for the next extreme season. Preparation for cooler weather can be simple and still take some time. Here’s a…
Find out why it is important to do your homework before repositioning a property.Fresh out of school as a young Leasing Manager, Dorchester, now Vice President of Talent and Culture at Pegasus Residential, worked for a management company in the Mid-…