More apartment operators are opening the door to the idea of self-guided tours for their prospective residents.Apartment communities find that with self-guided tours they can accommodate significantly more tours per day, use less staff time, and see…
How to hire quality maintenance technicians and keep them in the fold. Debra Cash doesn’t hesitate when asked about the importance of maintenance teams to apartment communities.“In my opinion, they're the critical element," said the Senior Vice…
Policymakers on and off Capitol Hill have been looking at music licensing and copyright issues, which are of importance to property operations throughout the multifamily industry. In recent weeks, both the House and Senate have acted to address the…
Survey reveals HR, Staffing, and Recruitment Continues to Be a Challenge in Rental Housing Industry The state of the property management industry is the latest resource from the National Apartment Association (sponsored by AppFolio) that provides…
Many in the apartment industry are skeptical that residents will pay more for green features. That hasn’t stopped one company from fully committing to sustainability.Greg Mutz, Chairman and CEO, cares about sustainability. And, even if it doesn’t…
To be successful, diversity programs must be a core part of an organization. Find out how to create that environment.For an organization’s diversity program to be successful, they must be viewed as part of the culture and not just “another…
The live-work-play housing model has always had a home on college campuses. Find out how student housing developers address space and sustainability.Some issues that rental housing and mixed-use real estate developers are wrestling with are those…
Advocates for a facts-driven approach to solving America’s housing affordability crisis received a boost yesterday with the release of findings from the New Democrat Coalition's Housing Task Force.The New Democratic Coalition, comprised of 68…
NAA CEO Bob Pinnegar, CAE, brought the industry’s message to Boston last week at the 86th Annual Meeting of the United States Conference of Mayors. The Conference is one of the largest gatherings of municipal officials in the nation. Attendees were…
In a world awash in vendors and services, an aggressive pursuit of information, a strong vetting process and a robust trial run can help ensure that your tech rollout succeeds.It’s early March and leasing season is in full swing. But Melissa Smith’s…