Exorbitant fees for routine wear and tear and a rude onsite staff are only two of the reasons behind a bad move out. Find out what the others are.When residents move out of your apartment community, you want them to leave on a happy note with…
The legalization of marijuana is spreading rapidly throughout the United States, both for recreational and medical use. Several states will be dealing with the issue either legislatively or at the ballot box in the upcoming year. Oklahoma joins 30…
A recent study finds that the majority of property management companies have been affected by fraud, but due to the emerging nature of the problem, they are not well equipped to manage the issue.There is growing concern among property management…
One company cut its property management staff turnover by nearly 21 percent compared to its historic average. Find out how it happened.As head of The NRP Group’s property management division, I oversee 472 employees. One of the biggest challenges I…
Coed housing, communal and private spaces, study styles and technology are changing the game for student housing operators.The evolving needs and expectations of today’s student is influencing the design of university housing across the nation. We’…
The growing crisis of employee burnout and record-breaking turnover in the rental-housing industry prompted the National Apartment Association’s study to identify the status of employee mental and emotional wellbeing, the impact on personal and…
Across the industry, student housing firms see value in keeping their student staffers. Find out how some leading companies are making the pitch to keep them on board.The Preiss Company (TPCO) prides itself on organic growth. It will not hire new…
Residents won’t admit they poured grease down the drain, but threaten to bill them for the repair costs, and it usually won’t happen again.This much we know: Many people like bacon.But when cooking it at home, a lot will pour the bacon grease down…
In a conversation with GlobeSt, NAA’s Bob Pinnegar highlights the dangers of rent control and outlines possible affordability solutions.In the battle to keep apartment rents affordable, rent control is not a good option Robert Pinnegar, president…
By hosting regularly scheduled community events brimming with “great food” and making an effort to greet each resident by their name, apartment operators can earn great reviews.For property teams, it is delightful to receive a four- or five-…