Happy residents are those who are provided with just the right amount of water pressure at just the right temperature.Happy owners are those whose management companies keep an eye on water conservation.Happy maintenance technicians are those who…
For many apartment communities, disaster plans are like a spare tire. You probably have one, but you hope that you’ll never have to use it. And if you don’t have one, it’s already too late by the time the trouble arrives. With the rising propensity…
Driving employee engagement to elicit resident satisfaction is a positive.More often than not, it comes down to culture.Amazon failed to improve employee relations when it increased its hourly wage, said Pamela Roberts, Director of Product Marketing…
NAA’s Executive CommitteeEmcee, Jerry Wilkinson, Wilkinson Real Estate Advisors, (2012 NAA Chairman), Atlanta, Georgia; Rick Snyder, 2020 NAA Secretary, R.A. Snyder Properties, Inc., San Diego, California; Rick Graf, 2020 NAA Chairman-Elect,…
Apartments.com is introducing a new online tour scheduling feature available on its apartment listings. With this exciting new feature enabled, prospective renters can schedule a property tour directly in a community’s listing lead form. Apartments.…
Creative benefits and bonuses, technology and outsourcing are helping companies offset soaring workforce expenses.The rising tide of today’s sizzling job market has finally caught up to rental housing operators. Expenses for salaries and personnel…
Q: I have an opportunity to buy a small power snake for cleaning out kitchen and bathroom drains. At the rate my residents block their drains, it should pay for itself in no time! Is this a good idea?A: We understand that almost any excuse is a…
Lindsey Senn  •  Executive Vice President  •  Fifield Cos.  •  Chicago Senior Vice President Lindsey Senn was promoted to Executive Vice President, responsible for the finance and development team. At Fifield, Senn…
Know your community. Knowing and understanding the demographics of your resident base allows you to best address individual’s wants and needs, as well as focus on effective marketing techniques to attract diverse renters and build a more cohesive…
The apartment industry offers great opportunities for success, but meaningful advancement is reserved for those who take charge of their own career and personal development.That was the message delivered by a trio of apartment career experts during…