First Communities, an apartment management company in Atlanta, helped the Atlanta Community Food Bank triple its donations on Giving Tuesday Now, May 5.First Choice has been involved with the Food Bank since 1984. The company tripled every donation…
In May, the U.S. House of Representatives passed H.R. 6800, the Health and Economic Recovery Omnibus Emergency Solutions (HEROES) Act. The bill, while intended to provide further relief to the American families and businesses harmed by COVID-19,…
One community launches a worry-free renting program for students looking to lease during the upcoming fall 2020 semester.In late April, The Union at Auburn, a housing community serving students at Auburn University, launched its worry-free renting…
In our next installment of Profiles in Success, a series where NAA talks to successful apartment professionals to learn how they got to where they are, who inspired them and what their biggest challenge was, we visit with a longtime maintenance…
Pamela McGlashen  •  President of Management  •  Kaplan  •  Houston  Pamela McGlashen has joined Kaplan’s executive team as President of Management. Previously she was responsible for overseeing operations for a…
About 10 years ago, Blue Ridge began an orientation program for its home office staff. “Then we realized there was so much value in it that we opened it up to community managers and service managers,” says Gina Carter, Vice President of Portfolio…
1. Today’s residents are busy.Renters often work long, hard hours. Add in their active social calendars and, man, are they busy.2. Lifestyle services are comprehensive.Unlike concierge services, lifestyle services truly cover residents’ everyday…
The lasting impacts of COVID-19 on residents, owners and operators.When the first stay-at-home orders went into effect in the United States just as peak leasing season was kicking off this spring, apartment pros across the country worried that…
Why keeping your current residents is more important than ever.For apartment operators, resident retention is always top of mind during the spring leasing season. After all, it’s almost always more profitable to keep a resident than to have to turn…
Student apartment building developers and managers plan for the fall semester.For years, purpose-built student apartment living has scored a high grade—or occupancy rate—for developers, owners and managers. Buildings constructed closer to campus…