If there is a single, absolute truth about residential property management (RPM), it would be that the only certainty is change. Many factors influence change in our industry—some within our control and some as a response to outside influences.As…
In normal circumstances, a robust resident services program is critical for stable occupancy levels in rental communities. But 2020 proved that offerings provided by resident services may literally be lifesaving.1. Weekly wellness calls. This is a…
Demonstration kitchens, gyms, offices and a host of other offerings prove the adage: Being outside is in.Pictured above: P.B. Bell-developed and managed Copper Falls, located in Glendale, Ariz., has ample space around its large luxury pool and spa…
Once a way to add space for fresh air and plants, use as extra storage or (tsk tsk) sneak a cigarette, balconies now offer developers a chance to attract renters, earn additional income and accelerate lease-ups.Balconies have long been a part of…
More cars, bikes, municipal changes and energy conservation are affecting apartment parking garages.Some might say apartment parking garages aren’t as sexy as well-outfitted gyms, communal, chef-equipped kitchens and Hollywood-style pool cabanas.But…
Innovation and population growth are key drivers for Pegasus Residential’s expansion into new markets.Since its launch in 2009, Pegasus Residential has become a major player in the apartment industry. The Alpharetta,Ga.-based third-party manager has…
Where it concerns protecting residents and properties from emergencies and disasters, failing to plan is planning to fail. The last 12 months taught apartment companies to be ready for anything. Disease, flood, fire and freezing cold all…
Flexibility, resiliency and communication are key during large-scale emergencies.Winter Storm Uri may be long gone, but the impacts are long-lasting. Texas was among the many places hammered with atypical amounts of snow, ice and below freezing…
A first-hand story of creating opportunity and enriching rental housing for all stakeholders.When I decided to take a major role in diversity and inclusion program efforts to aid employers in reversing and replacing racist, discriminatory practices…
Q My pest control company has removed a beehive from my property. However, the bees have not left, and the residents are complaining about bees inside their apartments. I have sealed every hole, crevasse and crack I can find, yet the bees…