The scene has played out too many times to count. You’ve hired the perfect leasing specialist, community manager or any other key community team member. Their impact in their first year is immeasurable . . . and they’re gone. Hiring the perfect…
On April 4, 2016, the Office of General Counsel for the U.S. Department of Housing and Urban Development (HUD) issued new guidance with respect to criminal background checks. This article discusses the challenges relating to this new guidance, as…
Joe Puckett serves as the Director of Government Affairs and Chair of the Government Affairs Committee of the Washington Multi-Family Housing Association (WMFHA). Having spent more than 35 years serving the apartment housing industry, Puckett is a…
The criminal history policy of apartment communities can have discriminatory effect when interacting with the general public. According to the Bureau of Justice Statistics, one-third of the U.S. population has a criminal record of some sort. When…
NAA’s Leadership Lyceum is a leadership development program that is designed to identify, inform and empower successive waves of NAA volunteer leaders. One such Leadership Lyceum graduate Mike Holmes, President of Easlan Management in Greenville, S.…
Ratio Utility Billing Systems Legal If Implemented before 2018 On Sept. 29, 2016, Gov. Jerry Brown signed SB 7 into law in California. Brown’s action brought to a close a process that spanned a decade and ushered in a host of legal requirements…
Doug Culkin, CAE, has been a fixture as President & CEO of the National Apartment Association for the past 17 years. He came to NAA in 1999 and found an association facing serious financial issues, operational concerns and in need of strong day-…
When it comes to apartment communities Eco Modern Flats and Heritage House, the developers did not intend to focus on how to create a low-impact environmental footprint. That changed after their respective property management company acquired…
Kansas City ‘A’ property is earning a 55 percent rent premium by dealing directly with resident. A Class “A” community in the Kansas City metropolitan area has struck a deal with an Airbnb operator, allowing him to lease 10 percent of its…
 Apartment property management firm Rivergate KW Residential (RKW) has used a variety of strategies when it comes to making short-term rentals work for their communities in an effort to respond to the growing demand.  During a recent…