JVM Realty’s Kortney Balas discusses today’s leasing operations. Kortney Balas, Vice President of Process and Technology at JVM Realty, Oak Brook, Ill., is an expert on technological integration in sales. In this dialogue, she offers tips on…
When starting out in rental housing, lean on someone who has been there before.Joe Bryson, Founding Partner of Stellar Equity Management in Houston, syndicated his first apartment deal, a 52 unit community in Spring Branch, Texas. It turns out the…
Nearly 200 billion text messages are sent monthly. As the popularity of text messaging grows, texting programs have become more common in the rental housing industry.Texting has become an important means of communication in society today and its use…
By offering amenities that cater to basic needs and desires, apartment operators are taking steps to ensure resident satisfaction and retention.If you want to appeal to residents, think about how you can make their lives better.An informal sampling…
A comprehensive onboarding process helps to clarify an employee’s role.When an organization builds or updates its learning curriculum and training tools, it is important to always start with the big picture of the organization—how each team member…
This is the second of a two-part series examining the importance of apartment maintenance teams. The first installment in June provided a general overview about how operators approach hiring quality maintenance technicians and keeping them in the…
After the unexpected occurs, an industry-supported foundation helps residents who face eviction for the first time.The eviction process is challenging for apartment owners and residents. Owners and operators feel the financial pressure of unpaid…
We know that inclusive communities have a major impact on the lived experiences of those who call our communities home. Inclusive communities create a space where residents feel valued, safe, and understood.
In this webinar, you’ll learn:…
Are you focused on your apartment community running smoothly, producing the highest possible net operating income, planning and budgeting building upgrade projects, enhancing customer service and improving resident satisfaction? Then the work you do…
During the previous cycle, apartment owners were facing foreclosure and banks were coming after their personal guarantees. Small owners should keep this in mind when making deals today.Dan Lieberman, President of Berkeley, Calif., -based Milestone…