The State of Diversity, Equity, and Inclusion in NAA Member Organizations – Survey

In publicly raising the bar for diversity, equity, and inclusion commitments, reporting, and actions, NAA has an opportunity to position itself as a leader in the rental housing industry. As part of that effort, NAA commissioned a survey from T. H. Easter Consulting LLC to understand and document the current state of DE&I in the industry and provide the information needed to develop strategies that can support member organizations’ efforts to embed DE&I in their cultures. We also included a census survey so members could establish a baseline to assess their progress in increasing the diversity of their leadership ranks year over year.

Survey Respondents:

The survey was fielded in the Spring 2021 and sent to all NAA member organizations. 255 NAA members responded to the survey, and they represent large and small organizations in 38 states, 83 affiliates, and nine lines of business. Average time to complete the survey was 11 minutes.

Survey Results:

88% of respondents report that their organization values improving people’s feelings of connection and inclusion, but most are not creating the conditions for diverse employees to thrive. If those who completed the survey are the most progressive in terms of leaning into NAA’s vision for diversity, equity and inclusion, it is safe to assume that most member organizations have not yet begun their DE&I journey, or they are just starting.

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Thought Leadership/Capacity for Building Leaders