On-Demand Learning Mental Health Resources

Stress Management

There is no escaping it: everyone experiences stress. This course will teach you how to manage stress in your daily life as well as handle the extra stress caused by major life events. The lessons in this course will apply to your work environment.

Emotional Intelligence 1: Understanding Emotions

The first step in emotional intelligence is understanding what emotions are, how they are experienced, and what triggers them.

Emotional Intelligence 2: Managing Emotions

The next step in emotional intelligence is knowing how to manage strong emotions. This is a vital component of emotional intelligence that will help you build more effective relationships and interact with others.

Emotional Intelligence 3: Embracing Emotions

The final step in emotional intelligence is how best to manage emotions in the workplace. In this 15-minute course, learn how to harness the power of emotional intelligence to enhance your supervisory skills.

Using Empathy to Develop Meaningful Connections with Others

To have empathy means to recognize, understand and share the feelings of others. People who have high levels of empathy are better able to understand the perspectives of others and act with kindness and compassion. Understanding another person's perspective is an important skill in any workplace, but particularly in the property management industry where you interact with people daily. In this course, we'll learn what it means to show empathy and look at some actions you can take to create stronger connections and improve relationships with coworkers, clients and customers.

Handling mental health challenges in the workplace can require the same attention as a serious cut on your finger. Let’s explore how Mental Health First Aide (MHFA) at Work Training Solutions can align with your current and future wellness initiatives—fostering resilience and understanding throughout your organization.

 

Residents with hoarding disorder may deny onsite staff access, resist cleanup requests and decline to report maintenance issues. Join our panel of experts as they reframe common misconceptions and practices surrounding hoarding disorder with meaningful strategies, outside resources, Fair Housing guidance and how to avoid evictions.

 

Onsite teams encounter many daily challenges to maintaining their mental health. From pet regulations to plumbing disasters and residents who lose their cool, onsite teams must face each issue with a strategic mind and calm disposition. Even the best property managers need help sometimes.  Join us as we wrap up NAA’s Mental Health Awareness Week by exploring coping tools for maintaining mental wellness and sustaining property-manager roles over time.

 

Do you or others you know describe stress as your “new normal”? Then join licensed clinician, Amelia Roeschlein, DSW, MA, LMFT, as we share innovative strategies of self-care. These strategies can be implemented immediately to safeguard, support and manage staff and colleagues through difficult emotions and challenging times.

 

Trauma is a person’s emotional response to a distressing experience. Resilience, on the other hand, is the ability to adapt to trauma, tragedy and stress. Join Dr. Laura Leone of the National Council for Mental Wellbeing as we explore trauma-informed techniques that support and build resilience in the face of traumatic experiences.

 

When crisis strikes for maintenance teams, panic sets in and fatigue and burnout are soon to follow. Join our hosts, Paul Rhodes and Chris Caramanica, senior maintenance professionals, and Elizabeth Guroff, a mental-health expert with the National Council for Mental Wellbeing. Together, we will discuss the impact that crisis has on our brains, plus strategies for self-regulation as part of building our compassion resilience.

 

The growing crisis of employee burnout and record-breaking turnover in the rental-housing industry prompted the National Apartment Association’s study to identify the status of employee mental and emotional wellbeing, the impact on personal and professional responsibilities, and the support employers currently provide. In this webinar, the analysis of NAA’s Mental and Emotional Health Survey conducted by Swift Bunny will be revealed.

 

Learn to use stress as a lens to see your current reality and the true cost of resisting changes you really desire.

 

Mental Health Sessions from Apartmentalize 2022

Given the importance of mental health, NAA is making available two session recordings from Apartmentalize 2022, "NAA’s Mental and Emotional Health Survey: Challenges Facing Today’s Workforce" and "Workplace Mental Wellbeing: Why and How to Support Your Team."

For questions, please contact Tiana Heath, CAPS.