As the country reopens, labor continues to be a significant concern for apartment executives.Before COVID-19, the apartment industry was facing a battle for talent. Management companies were bidding for the best and brightest onsite staffers,…
Comfort level provides opportunity to reduce restrictions, reshape pet policies.As apartment operators slowly abandon antiquated pet policies in favor of forward-thinking procedures that reflect the preferences of the modern-day renter, they must…
Building inclusive and equitable environments helps operators create more diverse—and successful—organizations. Gehani outlines how to lay the groundwork and offers diversity, equity and inclusion initiatives that can be immediately implemented.…
How to create the optimal tour experience while maintaining a secure community and boosting conversion rates, creating a win-win for both leasing teams and prospective residents.Self-guided tours became a leasing tool of necessity during the…
Building bench strength on a team requires investing in people and providing them with the skills and knowledge to learn, grow and develop into leaders.Below are some of the lessons I’ve learned during my nearly 20-year career in residential…
Differences in opinions, perspectives and preferences exist from generation to generation, and these variations are to be expected where it concerns ideal housing arrangements. The following are 10 key findings from a recent survey conducted by…
Resident retention levels are back to what can be considered normal. During the initial stages of the pandemic, resident retention was quite high, reaching 58.4% in April 2020, according to data from RealPage. Resident retention at lease expiration…
The two organizations are working together to fight hunger and combat the environmental impacts of food waste.Multifamily real estate investment management company Cortland and national non-profit Move For Hunger are partnering to fight hunger by…
The Certified Apartment Manager credential takes top honors in a newly released, unbiased ranking.The National Apartment Association Education Institute’s (NAAEI) Certified Apartment Manager (CAM) credential has been named the best overall property…
Q. My apartment building was built in the 1950s and has no insulation in the walls or ceiling. What do you recommend as the most cost-effective method of insulating the building?A. It is very common for older buildings to have no insulation…