Here’s how to really know who your customers are. It’s critical to know and understand your prospective residents — and regularly assess their wants and needs. The multifamily industry is constantly changing — and so too are its residents. This…
The vote on the amendment is expected Wednesday. The City Council for St. Paul, Minn., is set to review changes to one of the strictest rent control laws in the country. A vote on the easing of rent control measures is expected Wednesday,…
Individuals from different generations often have mutually beneficial perspectives on work and the world. However, these benefits can be impeded by unconscious biases toward members of other age groups that may negatively complicate workplace…
Snap judgments are easy to make, like categorizing individuals based on gender stereotypes, socio-economic status, educational level and other characteristics. These unconscious categorizations can be microaggressions. Defined by Oxford Languages as…
The negative emotions associated with being excluded in social settings can be difficult to resolve, but workplace exclusion can breed unforeseen consequences for your company. This makes inclusion an imperative initiative for a healthy work…
Events over recent years have dramatically raised the awareness of, and interest in, the topics of diversity, equity and inclusion in the workplace. Many residential management company leaders are eager to improve understanding in their…
CPI, Latest Release, August 2022
Inflation ran higher than the consensus forecast, which called for a slight monthly decline in headline CPI and a 0.3% increase in core CPI. Instead, headline CPI rose 0.1%, despite the continued…
Everybody wants more affordable housing—these companies make it work.
The need for more affordable housing is a constant refrain in the rental housing industry. The remedies include build-to-rent communities, inclusionary zoning, up-zoning…
Open Door is the most rewarding cost-saving program in the apartment housing industry exclusively for NAA members.Open Door provides valuable insider access to volume-based discounts and favorable terms on products and services provided by…