The Big Picture As federal, state and local decisionmakers head into 2024, housing affordability remained a primary focus of media coverage this week. Notable stories covered a proposed tax deal in Congress, Airbnb’s new affordability panel and…
In the end, keeping occupancy rates high comes down to personal interactions. Here’s how call scoring can help leasing staff quickly turn prospects into residents. Improves customer service. By standardizing a call scoring program, leasing…
A call for 2023 Hall of Fame nominations is now open!   Don Brunner, NAA Immediate Past Chair and Chair of the 2023 Hall of Fame Committee, has issued this call for nominations for the 2023 Hall of Fame Award. The Hall of Fame award…
The national apartment occupancy rate continues to climb, hitting 96.5 percent in the third quarter of this year, according to data from RealPage. This represents a slight uptick from the 96.2 percent occupancy rate in the third quarter of 2015…
The national average effective rent continues to rise, but at a slower rate than in the past couple of years, according to data from Axiometrics. In the third quarter of 2016, rents increased 3 percent year over year, down from the 5.2 percent…
Snapchat—the social media app that allows users to send texts, images and videos (maximum 10 seconds) that disappear once they are viewed—is big with millennials, so apartment communities marketing to this demographic are wise to integrate it into…
In an effort to both satisfy its residents’ desire for faster Internet speeds and better overall technology in their apartment homes—as well as saving on their monthly bills—Camden has successfully introduced a Technology Package as part of their…
Although I began college at Ball State University’s architecture school, I was asked to meet with a representative from the residential property management (RPM) program during my first semester. The meeting sparked my interest in an RPM career — so…
CoStar Group is flying high. Literally. The real estate information company now employs a military-grade reconnaissance plane to photograph multifamily construction occurring across the country. Tracking building permits offers some insight into…