Package deliveries spike every holiday season, and apartment community staff are left dealing with a real-life Tetris game when storing the deliveries before residents pick them up. Package delivery lockers offer a great solution for apartment…
Although investment activity in the multifamily sector slowed in the first half of 2016, capitalization rates held firm, according to research from CBRE Group, Inc. “Although modest, multifamily properties reported widespread cap rate decreases…
According to a study by BrightLocal, nearly 90 percent of consumers trust online reviews as much as they do personal recommendations. And it’s important to note that poor customer reviews reach twice as many people as positive reviews. Fighting a…
The revenue management program has been implemented. The maintenance team is turning apartments efficiently. Low-flow showers and toilets have been installed. Expenses are under control and NOI is being maximized, right? Not exactly. …
Apartment owners and managers across the country strive to meet the reasonable accommodation requests of people with disabilities under the Fair Housing Act. However, the laws lack of clarity about emotional support animals can open the door to…
Short-term rental site Airbnb now requires users placing listings on the site to indicate whether the rental is professionally managed or a private home. “Most of the listings on Airbnb are hosts’ personal spaces, which means they have personal…
Choose Your Dream Vacation! Wine & Dine in Tuscany or Discover Tahoe's Pristine Beauty Buon Appetito in Tuscany   Escape to Cortona, one of Tuscany's oldest hill towns, where strolls down the…
In September, Airbnb announced the launch of the Friendly Buildings Program, which provides a transparent way for apartment residents to rent their units on the short-term rental site. But many of the larger apartment management companies have gone…
Nashville is a city on the move, and apartment construction is doing its best to keep up. In 2016 and 2017, more than 2,000 new units will come online in the city every quarter. That means the competition for prospective residents is fierce. Rent…
Responding to resident complaints via Twitter not only can help solve the problem that caused the resident to tweet, it can also increase resident loyalty to the apartment community — and willingness to renew at a higher rent rate — according to a…