Although our person-to-person interactions have been limited during the pandemic, we can still work together to ensure healthy relationships with our residents.1. Be transparent.Now more than ever, residents need information and support. Clearly…
Owners and operators of affordable housing communities have a lot to worry about. As the COVID-19 pandemic persists, managers of affordable housing communities are straining to protect their residents. They clean obsessively. They have set up…
Lockdowns make due diligence harder, while job losses make it more difficult to do valuations. Still, some companies are getting deals done.Play the long game. When you expect to own apartment communities for up to 10 years, conservatively…
Owners and operators of affordable housing communities have a lot to worry about.As the COVID-19 pandemic persists, managers of affordable housing communities are straining to protect their residents. They clean obsessively. They have set up…
Strategies property managers are using to fill empty apartments.Predictive marketing.“We are living in the age of data overload,” says Faith Aids, Vice President of Marketing and Branding for the Laramar Group, based in both Chicago and Denver. “…
Having more residents at home stresses buildings and staff alike.For Tammy Shields and her staff, every day is beginning to feel like Monday. With more residents staying at home during the COVID-19 pandemic, managing 5,500 apartments as Chief…
By Les ShaverLosing associates is costly. Here is how some companies are working to make a great first impression.As an employee, your first impression of an organization matters.A Glassdoor survey found that organizations with a strong onboarding…
The Apartment InsiderApartment Deals, Values Plummet in Q2 During the past five years, TruAmerica Multifamily had been one of the most prolific buyers of apartments in the country. Since its founding in 2013, it has accumulated $10 billion of…
The issue of the rotting posts lies in the tree growth rings and their location.Dear Maintenance Men: I am replacing a number of rotted, pressure-treated 4x4 fence posts on my property. Why do some posts rot while others do not? I cannot see…
Ancillary Revenue’s Winners and LosersPet fees are up while late fees are down. By Scott SowersAs the COVID-19 pandemic continues to cast a long shadow over the rental housing industry, ancillary revenue is a would seem to be a low priority. In…