Educating staff on the ins and outs of pest management is one of the easiest and most effective ways to avoid costly pest infestations. Pest issues can come into play from a variety of sources, and the comprehensive integrated pest management (IPM)…
Phoenix and Greater Los Angeles are leading the nation with new smoke-free initiatives for rental housing. Partnering with the local apartment associations, the Centers for Disease Control have invested in training and educational…
As an industry, we need to look beyond the résumé.
Two sources of new employees—recent college graduates and skilled candidates in other areas who are looking to change careers—are often overlooked because of their lack of experience…
Maintaining a multifamily community can be about more than the "typical" MRO tasks, e.g., plumbing, cleaning, etc. These are critical of course, but investing time and resources in a property's aesthetic appeal and decor can also have significant…
Apartment communities can become the home of danger.
From electrical shock and sharp objects to safety concerns that a staff member might encounter when responding to late-night emergency calls, maintenance technicians frequently work in somewhat…
Order the 2019 NAA Survey of Income & Expenses
The NAA Income & Expenses Survey (IES) is the most comprehensive rental housing operations data available, allowing you to make the best budgeting and forecasting decisions for 2020.
With…
Q: The West is enduring long-term drought conditions. However, I keep hearing about the wet weather condition called "El Nino." What is "El Nino" and how should I prepare my apartment building for its arrival?
A: El Ni–o is a weather…
The renovation playbook reads something like this: Take a B or B+ community, install granite countertops, add wood or wood-style vinyl flooring and touch up an amenity or two. Voilà, you have a Class A apartment community.
ROSS Companies didn’t…
Demand for outdoor living spaces in multifamily housing communities of all sizes is up 33 percent from 2012, according to the American Institute of Architects. A few simple upgrades to an outdoor living area can potentially add value to a property…
Job growth is frequently relied on as a metric for predicting future apartment absorption. However, findings from MPF Research indicate that this metric’s reliability is “surprisingly bad.” In some instances, there’s a strong correlation; in others…