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 News

Technology Revolutionized Remote Property Management

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While technology was needed immediately to maintain operations during the early stages of the pandemic, it is important to assess whether these solutions are temporary or viable in the long term. Virtual technology was a necessity during the pandemic as operators rewrote their practices and…

AI Driving Leasing Efficiency, Consistency

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Improving customer service and built-in conveniences for leasing teams through integration.  Multifamily housing operators often see the greatest benefits from new innovations when the technology doesn’t need to be managed by onsite teams. As a result, more management companies are…

What the Pandemic Taught Us About Maintenance

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Industry leaders discuss supply chain shortages and completing service requests from afar. Maintenance professionals are known for their ability to enter a scene and quickly extinguish the problem. But when access to that scene becomes restricted, it certainly complicates the prospects of…

Suburbs Gaining More Renters

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Renters now comprise the majority of residents in dozens of metro suburbs. Renters are flocking to the suburbs. According to a RENTCafé blog, more than 100 suburbs transitioned from homeowner heavy to renter majority during the past 10 years. Renters are the majority in 103 suburbs that 10 years…

NAA Hosts Diversity & Inclusion Awareness Week

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NAA hosts first annual Diversity & Inclusion Awareness Week, releases D&I survey results. The culture is changing in America, and so too are company values and standards. The National Apartment Association (NAA) recently conducted a survey to understand and document the current state…

Lifestyle: Choosing Between Multifamily and Single-Family Rentals

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NAA President and CEO compares apartments and single-family rental living in latest Washington Post column. Choosing between renting an apartment or a single-family home depends on a resident’s lifestyle. In his most recent column for the Washington Post, “Factors to consider when determining…

The Future of the Digital Leasing Office

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Despite some growing pains, the rental housing industry adjusts to the remote-work world. The tools were in place for onsite associates to occasionally work from afar, but it rarely happened. Rental housing had been an industry where everything had been done onsite, after all. Then suddenly,…

NAA Advocacy Case Study: Eviction Moratorium

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It’s better to have a seat at the table than to be on the menu. It’s even better if you bring a dish. By Austin O’Boyle and Jim Wilson Pictured: Members of the Apartment Association of Greater Dallas host a Site Visit with Rep. Pat Fallon (TX-04, third from left, back row) The challenge:…

Rent Growth Persists, Slows Slightly

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National rent index shows continued growth—faster than pre-pandemic. The latest Apartment List Rent Report continues the tale of positive rent growth across the country, as the firm’s national index jumped 2.1% from August to September. Since the start of 2021, the national median rent growth is 16…

4 Lessons Learned from Single-Family and Multifamily Property Management

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Owners and operators of single-family rentals and multifamily housing can use each other’s experiences to combat challenges and take advantage of opportunities. According to a report by Walker & Dunlop, all eyes have been on single-family rentals (SFR), with rental growth expected to outpace…