units November 2023
the Magazine of the National Apartment Association
Office to Residential Conversions: A Win-Win for Both Sides
Units MagazinesVacant office buildings and a housing shortage suggest an easy fix: Retrofit commercial space with apartment units and amenities. But is it easy?
The concept of adaptive reuse and apartment conversions is hardly new, but the number of conversions happening has increased…
FEATURES
Ensure a seamless leasing experience by leveraging an omnichannel approach.
Recent advancements in digital technology have altered the way renters search for apartments. From the first search to the…
How big of a threat is cybercrime?
The raw numbers charting the growth in cybercrime are staggering—but is it something the multifamily community needs to worry about? Remote tours, touchless leasing…
Several items have become more prevalent or were added during the pandemic—staying put long after.
One common goal of apartment owner-operators is the health and safety of the community. This can…
IN THIS ISSUE
A Q&A with Holli Beckman, Chief Marketing Officer at WC Smith
With demand for new leases slowing in recent months, operators are even more focused on retaining their current residents. units…
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Multifamily companies work to provide affordable housing while meeting requirements.
More than two-fifths (40.6%) of multifamily housing development costs stem from compliance with local, state…
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In the name of efficiency and improved customer and associate experiences, many operators are centralizing leasing and maintenance. Firms that have undertaken the centralization plunge detail how…
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In my experience of responding to close to one million multifamily reviews, the winning formula to delivering an exceptional living experience lies not in the grand act but in the ongoing, repetitive…
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Q: I’m getting my work check-off list started before winter comes. Do you have recommendations of what should be on the check list?
A: After checking and repairing any roof damage, we recommend…
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Margaret Salazar • CEO • REACH Community Development • Portland, Ore.
The REACH Community Development Board of Directors announced the…
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On September 29, 2023, the National Apartment Association (NAA) hosted its inaugural Rental Housing Policy Summit. The event brought together practitioners, advocates and housing policymakers from…
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