One of the biggest issues facing multifamily, as well as numerous other industries, has different phases and different names. There’s been “The Great Resignation.” We’ve also heard plenty about “Quiet Quitting.” While they may make for great headlines, these labels take away from the complexity and…
Operations Insights
A monthly newsletter for professionals involved in onsite apartment operations and maintenance, with insights on trends, best practices, services and ideas for you to consider during day-to-day operations.
Apartmentalize Preview: Cultivating a New Employee Experience

By Kevin Juhasz | June, 2023 | Updated June, 2023
7 Spring Community Event Ideas That Engage Residents

By Ashley Tyndall | May, 2023 | Updated May, 2023
Resident experience is the hot topic in the multifamily housing industry these days, and for good reason: When you’re able to achieve a positive resident experience, you’re also able to achieve more renewals and new leases. Importantly, a huge part of creating a positive resident experience is…
5 Key Consumer Preferences of Renters

April, 2023 | Updated May, 2023
RCLCO Real Estate Consulting has released the results of the “2023 Renter Consumer Preference Survey Report,” providing in-depth national insight into the consumer preferences of single-family and multifamily renters.The report offers data derived from survey conducted in late 2022 that uncovers…
Minneapolis City Staff Report Says No to Rent Control

April, 2023 | Updated April, 2023
On April 14, Minneapolis city staff published an impact analysis, “Rent Stabilization Staff Analysis,” to provide in-depth background and research after voters approved an amendment to allow rent caps in November 2021. The report recommends against implementing a rent stabilization policy,…
Second Straight Month of Rent Growth

April, 2023 | Updated April, 2023
Rent growth has continued into the second quarter of 2023. The April 2023 Apartment List National Rent Report shows the national rent index increased by 0.5% during March, marking the second consecutive month of increases.Year-over-year rent growth is at its lowest point since April 2021 at 2.6%.…
Why Your Apartment Website Isn’t Ranking Higher on Google

By Ashley Tyndall | March, 2023 | Updated March, 2023
Are you frustrated because your multifamily website doesn't appear on page one of search results when you search for your apartment community's name? You're not alone.Search engine optimization (SEO) is one of the most important aspects of any multifamily website, but it can be hard to understand…
Once a Lead, Always a Lead:

By Andrew Ruhland | March, 2023 | Updated March, 2023
Service providers in any industry know the secret to repeat business is rooted in how they treat their customers. Regardless of the product or service, customers expect a top-tier experience throughout their entire purchasing cycle, from the initial search to post-purchase and all the interactions…
Transit-Oriented Affordable Housing Breaks Ground Near Los Angeles

March, 2023 | Updated March, 2023
More than 700 attainable and affordable rental housing units are coming north of Los Angeles. Calabasas, Calif.-based real estate firm Alliant Strategic Development (ASD) broke ground on four transit-oriented multifamily communities that will add 727 attainable and affordable rental housing units…
Hoarding Disorder: Situations and Solutions for Property Managers

By James Campbell | March, 2023 | Updated March, 2023
Hoarding disorder is protected under the Fair Housing Act, so property managers must approach each situation differently, while keeping residents’ safety top of mind. The National Apartment Association (NAA) presented the webinar “Hoarding Disorder: Situations and Solutions for Property Managers.”…
Office Vacancy Up, Apartment Conversions A Result

February, 2023 | Updated March, 2023
The national vacancy rate for office buildings in the U.S. hit a nearly 30-year high in the third quarter of 2022. According to a recent report from CBRE, the vacancy rate reached 17.1%. This extra space has led developers, investors, architects and others in the real estate arena to rethink how…