Operations Insights
A monthly newsletter for professionals involved in onsite apartment operations and maintenance, with insights on trends, best practices, services and ideas for you to consider during day-to-day operations.
Ahead of the Curve: Advertising Trends for Apartment Communities
By Ashley Tyndall | | Updated
As an apartment community, advertising is a critical part of an overall marketing strategy. With the constant evolution of digital marketing, it's crucial to stay up to date on the latest trends and technologies to ensure the target audience is effectively being reached. The following is…
HUD’s New Inspection Standards in Effect
By Ben Harrold | | Updated
As of July 1, 2023, public housing will be inspected by a new standard with others to soon follow.
The U.S. Department of Housing and Urban Development (HUD) is in the process of implementing its National Standards for the Physical Inspection of Real Estate (NSPIRE). This new set of standards is…
Tech Solutions Are the New Amenities
| Updated
After a global pandemic, the rise of remote work, ballooning home prices and a cost-of-living crisis, many people can no longer afford to buy a home. Others have come to value the flexibility that comes with not being tied to one place long term. The fact is that renters have fundamentally…
Apartmentalize Preview: Cultivating a New Employee Experience
By Kevin Juhasz | | Updated
One of the biggest issues facing multifamily, as well as numerous other industries, has different phases and different names. There’s been “The Great Resignation.” We’ve also heard plenty about “Quiet Quitting.” While they may make for great headlines, these labels take away from the complexity and…
7 Spring Community Event Ideas That Engage Residents
By Ashley Tyndall | | Updated
Resident experience is the hot topic in the multifamily housing industry these days, and for good reason: When you’re able to achieve a positive resident experience, you’re also able to achieve more renewals and new leases. Importantly, a huge part of creating a positive resident experience is…
5 Key Consumer Preferences of Renters
| Updated
RCLCO Real Estate Consulting has released the results of the “2023 Renter Consumer Preference Survey Report,” providing in-depth national insight into the consumer preferences of single-family and multifamily renters.The report offers data derived from survey conducted in late 2022 that uncovers…
Minneapolis City Staff Report Says No to Rent Control
| Updated
On April 14, Minneapolis city staff published an impact analysis, “Rent Stabilization Staff Analysis,” to provide in-depth background and research after voters approved an amendment to allow rent caps in November 2021. The report recommends against implementing a rent stabilization policy,…
Second Straight Month of Rent Growth
| Updated
Rent growth has continued into the second quarter of 2023. The April 2023 Apartment List National Rent Report shows the national rent index increased by 0.5% during March, marking the second consecutive month of increases.Year-over-year rent growth is at its lowest point since April 2021 at 2.6%.…
Why Your Apartment Website Isn’t Ranking Higher on Google
By Ashley Tyndall | | Updated
Are you frustrated because your multifamily website doesn't appear on page one of search results when you search for your apartment community's name? You're not alone.Search engine optimization (SEO) is one of the most important aspects of any multifamily website, but it can be hard to understand…
Once a Lead, Always a Lead:
By Andrew Ruhland | | Updated
Service providers in any industry know the secret to repeat business is rooted in how they treat their customers. Regardless of the product or service, customers expect a top-tier experience throughout their entire purchasing cycle, from the initial search to post-purchase and all the interactions…