Operations Insights

A monthly newsletter for professionals involved in onsite apartment operations and maintenance, with insights on trends, best practices, services and ideas for you to consider during day-to-day operations.

Organizing and Leveraging Data to Create Actionable Reporting

By Darcey Leach | January, 2023 | Updated January, 2023

How data is governed, leveraged and implemented can help companies set up meaningful portfolio-wide KPIs and best practices. During the 2022 Apartmentalize session, “Organizing and Leveraging Leasing Data to Create Actionable Reporting,” industry experts shared their successes, failures and…

What You Don’t Know About Data Can Hurt You

By Kevin Juhasz | January, 2023 | Updated January, 2023

Data is a valuable tool for making business decisions, but without business intelligence (BI) to provide reliable, timely data, it’s impossible for an organization to nail down the best direction to move. It’s that lack of trust in the data that is driving the need for more advanced BI tools.“Data…

Sun Belt Markets Among Best for New Apartments

January, 2023 | Updated January, 2023

The number of new apartments opened in the past 10 years was analyzed by RentCafe based on unit size, occupancy rate and neighborhood quality. Many of the top 50 cities to find a new apartment were in the Sun Belt—Texas had 12 cities in the top 50, while Florida had seven.Boca Raton, Fla., was the…

2022's Rental Housing Trends

January, 2023 | Updated January, 2023

While rent growth cooled during 2022, it’s still slightly above what was seen prior to the pandemic. This is one trend reviewed by Apartment List in its 2022 Rental Rewind. The analysis tracked three national trends, three regional trends and three outlooks for 2023.Rent growth, as of November 2022…

Rents See Largest Decline in 7 Years

December, 2022 | Updated December, 2022

Asking rents are down 0.4% from October to November, resulting in the largest monthly decline in the seven-year history of Zillow’s Observed Rent Index. While November is historically the slowest month recorded in the index, declines had not reached 0.1% during this time of the year pre-pandemic.…

Miami Most Competitive Rental Market

December, 2022 | Updated December, 2022

Residents are staying in place this year as the market heats up. RentCafe analyzed the most competitive markets in the U.S. based on five factors—number of days an apartment was vacant; percentage of occupied rentals; competition between prospective residents; percentage of residents who renew…

NAA Debuts Podcast

December, 2022 | Updated December, 2022

From leadership to operational strategy to federal advocacy and more, The NAA Apartmentcast features insight and trendspotting from rental housing industry leaders. The inaugural episode features inside-the-beltway wisdom from NAA SVP of Government Affairs Greg Brown, as well as a preview of the…

2023 Apartment Housing Outlook

By Paula Munger | December, 2022 | Updated January, 2023

The final jobs report of the year confirmed the strength of the labor market in the face of a cumulative 375-basis point interest rate increase. Unemployment rates remained near 50-year lows and initial claims for unemployment were at levels consistent with a tight labor market. Although jobs were…

Bend but Don’t Break Defense Weathers Economic Uncertainty: Part 3

By Michael Miller | December, 2022 | Updated December, 2022

Technologies ebb and flow—think cassette tapes to CDs to streaming services or Myspace to Facebook—with the times, which is exactly what the entire industry has done during the pandemic but not entirely as a result of the pandemic.Some tech and other items like self-guided tours were around before…

Bend but Don’t Break Defense Weathers Economic Uncertainty: Part 2

By Michael Miller | December, 2022 | Updated December, 2022

Multifamily starts declined 4% in October, according to Dodge Data & Analytics. Despite the drop, multifamily starts are ahead of single-family starts 26% to 10%, respectively, during the first 10 months of 2022 compared to the same period in 2021.Meanwhile, the National Association of Home…