July 21, 2022 |
Updated August 1, 2022
The National Apartment Association (NAA) partnered with Swift Bunny to conduct a second survey on mental and emotional health in the rental housing industry.
More than 3,600 respondents, a greater than 50% increase from initial survey
Mental and emotional health improved and interferes less with personal lives
One in four rental housing professionals unsure about company mental and emotional health resources
Employee wellbeing a top priority for retention
In the last year, 40% of respondents had to take time off due to not feeling emotionally well enough to do their jobs. Fifteen percent took one week or longer.
Overall, respondents’ stress levels are improving, as shown by the Agreement/Importance (A/I) Score, which is based on a 1-100 scale; the lower the score, the more room there is for improvement. There were 12 topics that were scored by agreement and importance on a five-point scale, with responses turning into the A/I Score based on the gap between the agreement and importance of a given topic.
The goals of the follow-up study were to identify changes in mental and emotional health since the inaugural study conducted in fall 2021, continue to raise awareness of this critically important topic, identify areas which require attention and allow NAA to provide resources that members can use to act. Eleven of the 12 topics increased in score over the fall 2021.
Findings were presented at Apartmentalize in San Diego. The session recordings are now available, as is a detailed white paper analyzing these findings.