The Cottages of Cypresswood in Spring, Texas are NAA's 2022 Excellence Awards Small Community of the Year.
The Cottages of Cypresswood will take you back to the good ol’ days with its rustic charm and welcoming Southern hospitality of Spring, Texas, a suburb of Houston. The community was honored as the National Apartment Association’s 2022 Excellence Awards Small Community of the Year.
“The entire Cottages team truly cares about all of the residents. The manager was out in the freeze handing out food and water and sacrificing her family time to ensure residents were taken care of,” says Stephanie Graves, CAPS, CAM, IROP, CEO of Q10 Property Advisors, a property management, consulting and management training company. “Sometimes we have to kick her off the property because she works so hard to make the living experience a solid, happy one.”
The Cottages, built in 1984, is a one-of-a-kind community with 136 units, offering both apartments and townhomes. It features a fishing pond with two oversized cedar bridges, as well as a petite, resort-style pool perfectly sized for the quaint community. Extreme care has been put into updating the community and the property, providing the best value for its residents while adding value to the community. Updated interiors and rejuvenated patios and balconies add style and purpose to each apartment. The location is ideal, close to shopping, dining and entertainment, and surrounded by single-family homes to create the perfect lifestyle for any family size.
“Cottages, a B-class asset, has continued to excel in a market saturated with brand-new A-class construction with all the bells and whistles. The team exceeds all expectations of residents, management and the owning team by going above and beyond daily,” says Amanda Walker, CAM, CAPS, VP at Q10.
The staff are highly active in community outreach, including participation in school events, parades and in local crime prevention. The staff participates in “Meet the Teacher” night with refreshments and also provided meals to students during the pandemic. The community works with local Harris County officials for kids’ education, community action for crime and awareness in general. The time invested in the com-munity has allowed The Cottages of Cypresswood to be a sought-after environment for educators and bus drivers, with those two occupations alone comprising 15% of current occupancy with that number expected to grow. Through hosting resident events twice a week, capturing the “There’s no place like home” vibe is something that The Cottages at Cypresswood strives to maintain.
“Even through all the challenges we as an industry have faced the last few years, the team bucked up and continued to provide a quality of living and environment that our residents are happy to call home,” says Walker.
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