Website Accessibility : Operational Resources


As technology rapidly advances, housing providers need to ensure that their websites are ADA compliant. Users with accessibility needs are seeking legal redress to have their needs acknowledged and met. Many of the new cases surrounding website accessibility have targeted housing providers. The resources below provide guidance that housing providers should consider when developing websites that residents and applicants utilize.

Member Resources

This memorandum discusses the root causes and effects of "surf-by" lawsuits, in which plaintiffs "surf" from website to website searching for technical ADA violations, and then file lawsuits (September 2022).

These presentation slides answer the top questions you may have about website accessibility (June 2022).