NAA Mental and Emotional Health Survey

2023 NAA Mental and Emotional Health Survey

naa and mri logos slide by side

The National Apartment Association (NAA) has launched its third annual Mental and Emotional Health Survey focused on rental housing industry professionals, sponsored by MRI Software and conducted by Swift Bunny. It seeks to evaluate employee wellbeing, understand how mental and emotional health affects work and personal life, assess examples of support offered by employers, delve into resources offered by NAA and identify overarching trends.

The survey, which is anonymous, brief, voluntary and easy-to-execute, is now open for organization participation through Friday, April 14.

National findings will be presented during NAA’s Apartmentalize, June 7-9 in Atlanta, and a summary report and additional resources will be available to all NAA members. Organizations with at least 10 employee participants will have the opportunity to obtain a report that summarizes their employee’s anonymous responses relative to national benchmarks.

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For questions, please email James Campbell


2022 NAA Mental and Emotional Health Survey

Key takeaways from the more than 3,600 employees who responded include:

  • 11 of the 12 survey topics increased in score over the fall 2021 survey results.
  • The lowest scoring topics were related to stress about workload and respondents’ mental health interfering with their personal lives.
  • In the last month, mental and emotional health has interfered with the personal lives of 32% of respondents, down from 42% in fall 2021.
  • 36% of respondents feel stressed about their workload, down only slightly from 38% in fall 2021.
  • Matching the results of the survey conducted in fall 2021, in the last year 40% of respondents had to take time off due to not feeling emotionally well enough to do their jobs. 15% took one week or longer.
  • 20% of respondents are unsure if employee wellbeing is a priority at their company, even though this topic has the highest correlation with likelihood to remain with the company for the next 12 months.
  • Despite additional attention on mental and emotional health in the rental housing industry, 1 in 4 respondents continues to be unsure if their company offers resources to help support employee mental and emotional health.
  • With nearly one quarter of respondents either unsure or unlikely to remain with their company in the next 12 months, the mental and emotional health issues identified in this study warrant attention.
  • Three of the four topics with the highest correlation with the employee’s likelihood to remain at the company continued to top the list from fall 2021: employee wellbeing is a priority at the company; company’s culture encourages balance between work and personal life; executive leadership.


For a detailed analysis of the 2022 findings please download this summary report. 

For questions, please email James Campbell.