Operations Insights

A monthly newsletter for professionals involved in onsite apartment operations and maintenance, with insights on trends, best practices, services and ideas for you to consider during day-to-day operations.

A Smart Home Trilogy to Optimize Operations and Teams

By Doug Pike | | Updated

Smart locks, thermostats and leak detection sensors complement the functionality of one another to a degree that amplifies the individual value of each.Smart home technology is revolutionizing how renters live and how operators conduct business. While each smart home solution has its own intrinsic…

Proptech for a Touchless Today and Tomorrow: COVID’s Lasting Influence

By Paul Willis | | Updated

While some of the newfound proptech might only be useful in certain circumstances, the industry now has abundantly more options for nearly every facet of property management.Whether an organization could be described as tech-savvy or tech-averse, it didn’t matter when the pandemic arrived. There…

Rent Increases Cooling in Summer

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Newly released data shows rents increasing, but growth is slowing for one-bedrooms.Rent growth continues throughout the U.S., but new data shows rents have the possibility of cooling in the coming months. The latest National Rent Report from Zumper shows median one-bedroom rent increased 0.5%…

Consistent Rent Growth Continues in June

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Slower than 2021, rent growth in 2022 still tops pre-pandemic years.Rents continue their steady rise across the nation. According to the July 2022 Apartment List National Rent Report, the national index increased 1.3% during June. This consistent month-over-month (MoM) growth puts rent growth ahead…

4 Ways to Improve Digital Curb Appeal

By Rachel Richardson | | Updated

Apartment communities need strong digital curb appeal to attract new residents. One of the leading priorities for owners and operators of multifamily housing is that their communities tell their stories in a way that helps prospective renters to make informed decisions about their next home.As…

Four Tips for Marketing Apartments in Today’s Rental Marketplace

By Arun Das and Megan Davidson | | Updated

Know your audience to properly market apartment homes.Not long ago, if an apartment leasing team wanted to find prospective residents, it would simply list the property in the local newspaper and wait for prospects to call for a tour—or literally come knocking at the door. Since today’s prospects…

Asking Rents Hit Record High

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Asking rents are at an all-time high with year-over-year and month-over-month gains.U.S. asking rents are at an all-time high, and in some metros, more than double the average growth. According to the latest research from Redfin, the median monthly asking rent was up 15.2% year-over-year (YoY) in…

Pool Maintenance: Are You Ready for Summer?

By Paul Bergeron | | Updated

With spiking chlorine prices, maintenance teams must focus on pool water management. Add chlorine to the list of apartment maintenance products that has seen its price soar in the past year.Just in time for summer, prices for pool chemicals (specifically chlorine tablets) are approximately 50…

Streamlining the Rental Application Process

By Paul Willis | | Updated

By increasing the sophistication of resident screening methods, apartment operators are mitigating risk, providing better experiences for prospects and reducing the strain on hardworking associates.The practice of screening residents has been part of the apartment landscape for decades. But as tech…

One-Bedroom Rent Growth Up Double-Digits YoY

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Median one-bedroom rents continue growth. Coastal markets continue to see steady rent growth. According to Zumper’s April National Rent Report, rents are rising at a faster pace in 2022 than during the same period in 2021. Median one-bedroom rents ($1,410) have hit all-time highs in 13 of the last…