Property Management Industry Pulse: Artificial Intelligence

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The research presented in this report implemented a two-pronged approach to uncover practices, sentiments, and strategies related to the use of AI in the rental housing industry. National Apartment Association (NAA) Research, sponsored by AppFolio, conducted in-depth interviews with 12 industry leaders during June and July 2024. Additionally, a companion pulse survey was conducted in early August, which received nearly 1,000 responses from industry professionals.

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