Industry Trends
The Ongoing Evolution of Amenity Spaces
By Erioreoluwa Bajomo and Paula Munger | | Updated
Understand the importance of technology and flexibility in amenity offerings to meet residents’ needs.
2025 Apartment Housing Outlook
By Paula Munger | | Updated
It was not all about the supply in 2024, despite headlines dominating to the contrary. Apartment market demand held up well, occupancy rates increased, and rental rates began to moderate at the national level. But because real estate is local, it is important to delve into the pain points of…
No Relief From Expenses
By Paula Munger and Eri Bajomo | | Updated
Another Challenging Year for Rental Housing
National Summary Income/Expense IQ 2023
Property Management Industry Pulse: Artificial Intelligence
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The research presented in this report implemented a two-pronged approach to uncover practices, sentiments, and strategies related to the use of AI in the rental housing industry. National Apartment Association (NAA) Research, sponsored by…
The Voice of the Property Manager: 2024 Edition
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For the 2024 edition of Voice of the Property Manager, NAA Research, sponsored by MRI Software, surveyed nearly…
The Resident Search Journey
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In February 2024, NAA Research, sponsored by RealPage, conducted a survey of apartment residents across the country to gauge their experiences in searching, selecting, touring and applying for new apartments. The survey received nearly 1,000 responses from renters who live in a property with five…
Challenging Times for the Rental Housing Industry
By Paula Munger and Erioreoluwa Bajomo | | Updated
2022 Income/Expense IQ
2024 Apartment Housing Outlook
By Paula Munger | | Updated
The year 2023 was one of ups and downs for the U.S. economy. By most measures, and certainly official ones, the U.S. did not slide into a recession. Growth slowed then accelerated, the labor market cooled but stayed hot, inflationary pressures eased but stayed elevated. High interest rates were…
Property Management Industry Pulse 2023
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In April 2023, the National Apartment Association (NAA) conducted a survey, sponsored by AppFolio, of more than 2,000 property management industry professionals to uncover their most pressing challenges. This report delves into these challenges — and the solutions being employed to contend…
The Voice of the Property Manager
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The Voice of the Property Manager
Assessing the State of Property Management
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The National Apartment Association (NAA) conducted a survey of property managers, sponsored by MRI Software, in November 2022. More than 2,000 industry…