units

the Magazine of the National Apartment Association

The Great Lifestyle Reboot

Units Magazines

How technology, wellness and programming are transforming amenity spaces.

As the rental housing industry and its residents continue moving toward post-pandemic life, developers and property managers are adapting existing amenity spaces and adding new ones to reflect a host of lifestyle…

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FEATURES

In an increasingly data-driven world, operators are finding new ways to optimize their customer relationship management systems.  Customer Relationship Management (CRM) systems are the keeper of data…
The impacts of higher interest rates on the rental housing industry. According to Freddie Mac, in April 2022, the 30-year fixed mortgage rate averaged 5.11%, reaching its highest level in a decade.…
Community planning for efficiencies is one way to establish resident satisfaction and retention. Given the rising-rents environment, prospective residents are putting more emphasis than ever on price…

IN THIS ISSUE

Rental housing’s technological revolution has manifested a host of operational improvements, but what does it mean for the industry’s longstanding staffing models? For as long as most industry…
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By celebrating a company’s culture, new hires and career tracks, hiring and retaining employees becomes easier. Recruiting on social media, especially LinkedIn, is the “new marketing” for the rental…
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Create the right environment for the work-from-home resident that will keep pace with the remote work revolution. In the not-so-distant past, flashy amenities were a primary way to catch the eye of…
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A rundown of the current obstacles to new development reveal some of the usual suspects, along with a few new ones and some possible solutions. Renovating or developing multifamily communities has…
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The little things make all the difference when looking to make a big impact with residents. Residents and friends of Arlo Luxury Apartment Homes in Little Rock, Ark., checking the Beztak property’s…
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Several solutions to ease the difficulty of finding the right recruits — and keeping them too.  At one of its properties in Washington, D.C., Borger Management went an entire year without a permanent…
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How one Ball State University professor is working to increase elementary school teachers’ awareness, acceptance and appreciation for apartments.  What did you learn about housing in elementary…
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There’s been plenty of talk about spiking energy prices in the past year with no sign of it letting up. The full-time air-conditioning season is approaching, particularly in the red-hot (pardon the…
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How to attract the best candidates and retain valued employees in light of changing multifamily employment landscape.  It’s no secret that the job market has dramatically changed during the past…
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Q: What is the best way to clean hardwood floors after a resident moves out? A: As you might guess, water is the enemy of hardwood floors. Water can damage wood floors and may cause staining, cupping…
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HHHunt Apartment Living, Raleigh, N.C.  LaCole Gadson   •   Director of Operations  Melinda Dunford   •   Regional Property Manager  Mendy Sink   •   Community Manager  HHHunt Apartment Living, a…
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Alfred Resident technology company Alfred successfully expanded to North Carolina on the heels of its strategic acquisition of property management firm RKW Residential. In a phased rollout approach…
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1. Weather Expect temperatures to be in mid-70s in mid- to late June. The area is one of the sunniest locations in the entire U.S., so be prepared with warmer-weather gear like sunglasses and…
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