Operations Insights
A monthly newsletter for professionals involved in onsite apartment operations and maintenance, with insights on trends, best practices, services and ideas for you to consider during day-to-day operations.
Surviving ‘The Great Resignation’
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If 2020 was the year of COVID-19, then 2021 is shaping up to be the year of “I quit.”
After spending more than a year at home, an eye-popping 95% of all U.S. workers say they are now considering leaving their jobs, according to a recent Monster.com survey. In fact, according to the U.S. Department…
What’s Next? Emerging Issues Post-CDC Eviction Order
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Experts explore the near- and long-term landscape of rental housing management.
The past 18 months have presented myriad challenges for rental housing providers across the nation. Largely, these difficulties have been borne from legislation and regulation adopted in response to the COVID-19…
Amenities Transition Due to Pandemic
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Here are the top amenities according to owners, developers and designers.
The COVID-19 pandemic has driven rental housing professionals to significantly and consistently adjust operations, and these changes have been witnessed in all aspects of residential real estate, including amenity offerings.…
Package Handling Up 50% Over 2019
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Driven by a variety of factors, a new report finds the onslaught of packages continues.
Online marketplaces have benefited from the change in consumer spending because of the COVID-19 pandemic. Online retailers and traditional brick-and-mortar stores have transitioned to shopping experiences that…
Rents on the Rise, But Pace of Growth Slowing
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New research reveals rents continue to increase, leaving only a handful of markets with rents lower than they were pre-pandemic.
Rents across the U.S. have pulled back slightly; however, they are still increasing dramatically since the start of 2021. The September Apartment National Rent Report…
Worst Markets for Free Rent Slowly Recover
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Concessions and rent cuts, a vast majority of which were found at new buildings that were leasing-up during the pandemic, are quickly evaporating.
During the pandemic, desperate apartment managers offered as much as three months of free rent to lure renters to new, luxury towers in downtowns…
Extended Eviction Moratorium Survives Initial Legal Challenges
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Next stop, the U.S. Supreme Court.
Last week, U.S. District Judge Dabney Friedrich from the District of Columbia ruled against a case led by the Alabama Association of Realtors, leaving the new U.S. Centers for Disease Control and Prevention (CDC) eviction order …
Texas Owner, Operator Requires COVID-19 Vaccination
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Camden requires vaccine for employees, according to the Houston Chronicle.
Houston-based owner/operator Camden is requiring all employees to be fully vaccinated against COVID-19. According to the Houston Chronicle’s article, “Commercial real estate firm Camden requires COVID vaccines for employees…
NAA CEO Dispels Rental Housing Myths
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NAA President and CEO debunks apartment renting myths in his latest Washington Post column.
Renting an apartment is not a “backup option,” and renters are outpacing homebuyers nearly two and a half to one. In his latest article with the Washington Post, “Five myths about apartment renting,”…
How to Utilize Apartment Marketing’s Newest Weapon: TikTok
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Three ideas for bringing TikTok into your social media marketing mix.
“Weapon” might sound a little medieval for multifamily, but when you look at the power of TikTok and the impact it can have on lead generation, it feels like an appropriate descriptor.
Before we jump in, if your target renter is…