units January 2020

the Magazine of the National Apartment Association

Rising to the Top

Units Magazines

2020 NAA Chairman of the Board Mike Holmes overcame doubts and challenges as he built a property management business and moved up the association ladder.

When Mike Holmes graduated from Furman University in 1975, the country was in the midst of a recession and contending with a soft job…

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FEATURES

Demographics should continue to power the market, but economic and regulatory issues could be destructive. If 2019 taught the industry anything, Diane Batayeh, CEO of Village Green, says the lesson…
Creative benefits and bonuses, technology and outsourcing are helping companies offset soaring workforce expenses. The rising tide of today’s sizzling job market has finally caught up to rental…
As the following charts and tables illustrate, capital expenditures (Cap Ex) is a key metric in rental housing. Based on recent and historical information from NAA's Survey of Operating Income &…

IN THIS ISSUE

Washington Multi-Family Housing Association (WMFHA) annually brings together 500 people, raffle prizes, chili contests, celebrity judges, trick-or-treating, Seattle Seahawks spirit and more. It's…
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UNITS Magazine is a full-color trade publication featuring news and newsmakers in the apartment housing industry. Features include interviews of members who are movers and shakers in the…
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Know your community. Knowing and understanding the demographics of your resident base allows you to best address individual’s wants and needs, as well as focus on effective marketing techniques to…
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The apartment industry offers great opportunities for success, but meaningful advancement is reserved for those who take charge of their own career and personal development. That was the message…
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Coworking is all the rage, but these other amenities and services can boost retention. When it comes to designing amenity spaces, Greg West, President and Chief Executive Officer of ZOM Living,…
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Lindsey Senn  •  Executive Vice President  •  Fifield Cos.  •  Chicago Senior Vice President Lindsey Senn was promoted to Executive Vice President, responsible for the…
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On December 12, NAA’s Executive Committee sat down with Representative Steve Stivers (R-OH-15) to discuss leading policy concerns of the apartment industry including resident screening,…
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One proposal looks to stimulate production by looking at what works, and doesn't, at the local government level. Bipartisan agreement is hard to come by in Washington. But when it comes to housing…
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WelcomeHomeOC is designed to remove potential financial barriers for property owners who make apartment homes available for lease to formerly homeless individuals and families. The Apartment…
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Happy residents are those who are provided with just the right amount of water pressure at just the right temperature. Happy owners are those whose management companies keep an eye on water…
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Q: I have an opportunity to buy a small power snake for cleaning out kitchen and bathroom drains. At the rate my residents block their drains, it should pay for itself in no time! Is this a good idea…
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The National Apartment Association (NAA) is pleased to announce that Litigation Defender insurance is now available to NAA Click & Lease customers at no cost. This means NAA will pay the entire…
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It appears California voters will once again determine the fate of rent control at the ballot box next year, with larger implications for housing laws across the country. Rent control advocates in…
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Apartments.com is introducing a new online tour scheduling feature available on its apartment listings. With this exciting new feature enabled, prospective renters can schedule a property tour…
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NAA’s Executive Committee Emcee, Jerry Wilkinson, Wilkinson Real Estate Advisors, (2012 NAA Chairman), Atlanta, Georgia; Rick Snyder, 2020 NAA Secretary, R.A. Snyder Properties, Inc., San Diego,…
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Driving employee engagement to elicit resident satisfaction is a positive. More often than not, it comes down to culture. Amazon failed to improve employee relations when it increased its hourly wage…
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For many apartment communities, disaster plans are like a spare tire. You probably have one, but you hope that you’ll never have to use it. And if you don’t have one, it’s already too late by the…
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